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Epic Grand Central Certified Application Analyst
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Key Experience:  
•   Epic Grand Central certified
•   EVS/Transport experience
•   Experience working remote

Please join us in welcoming Todd Tenenbaum as Director of Business Development across the Mid-Atlantic Region. Todd is an active HIMSS member with over 20 years of medical device, diagnostics and speciality pharmaceutical sales leadership. Check out a quick video below for all of the details...

Check out this ServiceNow opportunity with a great company. This role is responsible for developing, testing, implementing, and maintaining ServiceNow. Troubleshoots problems and issues and looks for ways to improve applications. Familiar with a variety of healthcare concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. A wide degree of creativity and latitude is expected.

Key Experience

• Responsible for the technical design and implementation of the ServiceNow modules
• Provide expertise on all technical questions related to development on the tool
• Expertise on mobile app development using ServiceNow mobile studio
• Guides a team on developers/testers in their day to day activities
• Understand the large scale thinking and approach needed for success of the project
• Expertise level understanding of ServiceNow required
• Develops the technical solutions, implements them and performs the component integration tests
• Expertise level programming skills
• Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system
• Experience with ServiceNow client and server-side Javascript and the ServiceNow APIs
• Understands technical and functional design requirements related to ServiceNow.
• System integration experience using web services and other web based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
• Strong communication and interpersonal skills

​DIGITAL STRATEGIST:

• Define a holistic digital strategy based on value proposition to transform the digital B2B customer experience utilizing SalesForce and SAP.
• Act as the catalyst for digital transformation in our business by promoting cross-functional focus on digital customer experience
• Build confidence in the process with leaders so they trust the end state product delivered
• Collaboratively build solutions with input from many stakeholders in the process to arrive at the best solution design the digital journey across content, assets and tactics, including paid media, SEO, SEM, both on domain and off domain
• Execute, report on and continuously optimize digital marketing campaigns using analytics to audit and improve digital experiences
• De-construct competitive best practices in digital marketing from leading brands, and recommend other functions, especially digital marketers and web developers, on digital best practices
• Leverage Testing strategies to ensure decisions are data and market driven
• Stay informed on the latest thinking in user experience design, emerging digital technologies, approaches and strategies
• Liaise and partner with disparate teams across the company who are engaged in digital innovations.
• Collaborate with and recommend other functions to define the nature of, and desired outcomes from, digital experiences

Key Experience

• Greenfield deployment of Salesforce with an established SAP ECC6 ERP environment is needed.
• Identifies how to apply CRM systems, Websites, Social Media Tools, Email Marketing Tools, and Integration methods to meet inside and outside customer requirements
• Design, develop, document, conduct analysis, test or change computer systems or programs, including prototypes, based on and related to user or system design specifications
• Highly skilled and experienced in the design theory and practical application of Salesforce Products, SAP ERP systems, Microsoft Products, and other systems as assigned with the supporting hardware.
• A minimum of a Bachelor’s degree in a related field with a strong understanding marketing analytics, sales processes, and value identification.
• Must be able to lead in the strategy and development of innovative and optimized technical solutions meeting the business requirements while working collaboratively across the team, IT and the business.
• Excellent communication skills needed for working with IT, vendors, business customers and product customers with the ability to translate complex technical concepts into business language and perspective.
• Ability to create reports on metrics across the enterprise.
• Familiarity with applications support and development using industry standard tools.
• Ability to support tools and processes across the enterprise for risk and compliance identification and remediation.